SHIPPING & RETURNS

Return & Exchange Policy

Thank you so much for shopping with Cosmopolitan Sun Shop. As a small, independent business, every purchase means the world to us — and we are so grateful for your support.

Please note: All sales are final. We do not accept returns. We kindly ask that you review your selections carefully before placing your order.

However, we understand that sometimes things don’t work out perfectly. We are happy to offer an exchange under the following conditions:

Exchange Eligibility

• Exchange requests must be submitted within 5 days of receiving your item.

• Items must be unworn, unused, with all original tags attached, and in perfect, resellable condition.

• A $15.00 handling and restocking fee will be deducted from your original purchase amount total.

• Customers are responsible for all shipping costs related to the exchange process.

How to Request an Exchange

1. Email us at cosmosunshop@gmail.com within 5 business days of receiving your order.

2. Include your order number and a brief reason for the exchange.

3. Once approved, you’ll receive an Exchange Authorization Number (EAN).

4. Clearly mark the EAN on the outside of your package.

Shipping Instructions
Mail the approved item to:

Cosmopolitan Sun Shop
7192 Kalanianaole Hwy., #E-120
Honolulu, Hawaii 96825

Please ship your item within 5 business days of receiving your authorization.

Processing Time
Once we receive your item, please allow up to 5 business days for your exchange to be processed.

We truly appreciate your understanding, patience, and continued support of our small shop. Your business helps us thrive, and we can’t thank you enough for being part of the Cosmopolitan Sun Shop community!